IT Infrastructure Maintenance Services

Service Details
We provide comprehensive solutions to address your company’s needs, focusing on PC support, software licensing, and IT asset management. All services include helpdesk support in Japanese and Thai, along with rapid response service.

Client Device Management
Device installation/replacement, initial setup/restore, repair, and usage support. Reduces the likelihood of device issues, minimizing potential business disruptions.

IT Asset Management
Asset management for PCs and peripherals, software license management, restrictions on non-standard software installations, usage limitations for external devices (e.g., USB), user account management, and email account management.
Enhances efficiency and performance through proper IT investment, while preventing unauthorized software use.

Access Management
Management of access permissions for file-sharing servers, collection and analysis/reporting of user access, and web browsing restrictions.
Prevents information leaks, discourages employee time-wasting, and ensures compliance with the Computer Crime Act (CCA).

Internal Server Management
Building internal file-sharing servers, regular backups of file-sharing servers, and remote storage of backup data.
Centralizes information, increasing efficiency, and prevents data loss due to disasters (BCP: Business Continuity Planning).