Are you struggling with any of these issues?
- As the person in charge, you also need to manage IT, but it takes a lot of time because you’re not familiar with the field.
- You’ve hired a Thai IT staff member, but you’re unsure if they’re performing their tasks properly.
- The IT department in Japan gives instructions using confusing IT jargon, making it hard to respond because it’s not your area of expertise.
- IT tasks are taking up so much time that you don’t have enough time for your main job responsibilities.
- You were assigned to Thailand as an IT manager, but you’re too busy with troubleshooting to work on IT strategies you wanted to focus on.
- You don’t want your successor to face these same struggles.
Leave it to us
We are a team of IT specialists, a mix of “Japanese” and “Thai” professionals. We provide IT support with an understanding of not only technology but also Japanese culture and laws. Currently, we support over 60 Japanese companies, handling the equivalent of 60 weeks’ worth of troubleshooting in just one week, so we pride ourselves on being a highly experienced IT team.
By entrusting us, you’ll receive the following support:
- Transparency: From individual computers to network and server environments, our engineers will document everything in a short period.
- Problem Identification & Solutions: After documentation, if there are any issues, we will explain them and propose improvement plans.
- Immediate IT Troubleshooting: We respond quickly when IT issues arise.
- Consultation in Japanese: You can consult with us in Japanese.
- Japanese Engineers: Our Japan-born and raised engineers support you with an understanding of Japanese methods.
- Direct Communication with Japan: If desired, we can communicate directly with your IT department in Japan to provide support.
- No More Handling IT Alone: You no longer need to handle IT issues alone, far from Japan. Feel free to consult with us on anything.